I should add that we’ve tested the eLicenser dongle on a Mac that has Cubase 8.5 installed and it worked (Cubase loaded) - so the dongle is working. If you know the manufacturer of your device, you can visit its website and check the support section for driver software.”Īny help would be much appreciated, this is hurting creativity! “Windows found driver software for you device but encountered an error while attempting to install it. To find a driver for this device, click Update Driver.”Īfter (re)installing the latest eLicenser Control, even pointing Update Drivers to Windows\System32\ (where SYNSOACC.dll exists) fails to update the driver, with the message: Enter the Activation Code in the eLicenser Control Center (eLCC) to obtain a license which is then stored on an eLicenser. Ran eLicenser software maintenance with account relevation.-pressed the reactvation button in mysteinberg and copied the new() code in the new activation dialogue in eLicenser Control Center. ![]() reinstalled the newest eLicenser software with account elevation. The system cannot find the file specified. uninstall eLicenser software and delete every file that was left as discribed in the kb. “The drivers for this device are not installed. In Device Manager > Other devices > eLicenser > Properties > Device Status: It’s quite up-to-date, in fact I believe I installed a wad of new security updates since last using Cubase. By this time, a brand new version of the eLicenser software had just been released (eLicenser Control. I checked these forums and the Steinberg knowledge base and saw suggestions to upgrade the eLicenser. I have also since attempted a full uninstall (also did check for lingering files each time) and reinstalled. I bought and installed Cubase 8.5 in March, used without problems sinceuntil July 26th, where opening Cubase was met with a popup No valid License found. In this way, it can easily be pasted in your MySteinberg account. So I downloaded and installed, didn’t help my problem). By this time, a brand new version of the eLicenser software had just been released (eLicenser Control Version 6.5). ![]() ![]() I checked these forums and the Steinberg knowledge base and saw suggestions to upgrade the eLicenser. The USB-eLicenser is a copy protection device which is required by certain Steinberg products, including versions of Cubase, Nuendo and WaveLab released before 2022. A new page opens, prompting you to enter the number of the eLicenser holding your license - or the Activation Code you've used to download the license. Offering studio-grade software and hardware for music and audio, the company's comprehensive range of tools is meticulously tailored to the needs of discerning composers and musicians, producers, sound designers and other audio creatives. Mac eLicenser Control: Updated 32-bit components to 64-bit to improve support for latest operating system version. Select 'Products' on the left Click 'Show eLicenser-based products' Click on the button Register eLicenser / software. I bought and installed Cubase 8.5 in March, used without problems since…until July 26th, where opening Cubase was met with a popup “No valid License found. Steinberg has a tradition of pioneering new technologies, upon which its entire product range is based.
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